Chatbot

    What is a recruitment chatbot?

    A chatbot is a computer program which conducts a conversation via auditory or textual methods and in the context of recruitment a recruiting chatbot will simulate human conversation to a job seeker. Chatbots can be integrated with your recruitment software to save recruiters time and improve the candidate experience. A chatbot can help recruiters by collecting information on candidates, asking screening questions, answering FAQs, and scheduling interviews, ultimately speeding up the recruitment process.

    Learn more about chatbots in recruitment.

    What tasks can a recruitment chatbot help you with?

    A recruitment bot is a helpful tool that offers a whole host of functionalities that help to make the recruitment process more efficient whilst still improving the candidate experience.

    • Answers FAQs from candidates

    • Helps to screen candidates through relevant questions

    • Resume/CV analysis and parsing to extract relevant information about candidates

    • Gathers feedback from candidates on their experience with interviews and assessments

    • Update candidates on their application status

    • Provide assessments to candidates to help screen candidates for skills and experience

    • Request referrals & recommendations for qualified candidates from current employees

    • Improves candidate engagement through personal messaging

    Benefits of a recruiting chatbot

    While it’s always best to make sure that there is a level of human interaction for job seekers, a recruitment chatbot can be an effective tool in helping to speed up the recruiting process and therefore improve the candidate experience. Recruitment chatbots can help facilitate the administrative tasks of the hiring process, leaving the more complex tasks to a human recruiter, but that’s not the only benefit. A few others include:

    Constant Availability

    While it’s useful to have human interaction be the primary method of communication within a hiring process, it has limitations. Most recruiters will (and should) log off from work when their day is done, but this can mean that candidates are left waiting to hear the answer to their questions. With a recruitment chatbot, it can provide help and answer questions around the clock, no matter the time.

    Improve Efficiency

    A recruitment chatbot is the perfect tool for automating repetitive tasks, such as providing answers to frequently asked questions, scheduling interviews, screening candidates, and facilitating administrative tasks within the recruitment process. The automation of a recruiting chatbot ultimately leaves the more complex tasks to a human recruiter or hiring managers, which frees up their time and improves their time to hire.

    Improve Candidate Engagement

    Recruitment chatbots can facilitate a number of interactive, personalised conversations with candidates at once and help guide them through the recruiting process. This personalisation and interactive roadmap that a chatbot can provide can lead to an improved level of satisfaction with their candidate experience.